Learn how to spot possible scams



Can you outsmart online scammers?

Every day, thousands of people fall for fraudulent emails, texts, and calls from scammers pretending to be a bank. Think you can do better? Click here to take the quiz and you could win a $100 weekly prize — or a $1,000 Grand Prize — courtesy of the American Bankers Association.


Graphic: Call the number on your card.

If you think an email, text, or call might be a scam, play it safe. Just hang up and call the number on the back of your card.

Graphic: Banks never ask you to click a link in an email!

Have you ever received an email that appeared to be from your bank, but it asked you to click a suspicious link? Nice try, scammer.

Graphic: Banks never call you to verify your password!

Would your bank call you to verify your password? Nope. #BanksNeverAskThat. Just hang up, and call the number on the back of your card.

Graphic: Beware of scare tactics.

Scam emails, texts, and calls may pressure, or even threaten you, to respond.

Graphic: Be wary of suspicious links.

Banks will never send you a text or email that asks you to click a suspicious link.

Graphic: Protect your confidential info.

Your bank will never ask you to provide confidential information (your account number, SSN, name, address, password, etc.) in emails or text messages. They will only ask for confidential information to verify your identity when you call their toll-free Customer Service numbers.


Call our Customer Care Center toll-free at 866.668.4700

Monday – Friday, 8:30 a.m. – 5:30 p.m. EST
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