You must receive an email enrollment confirmation before you can log in. Normally it will require one business day to complete the enrollment process.
To reset your password, go to Internet Banking or call (866) 668-4700.
If you haven’t accessed your Telephone Banking account in some time, then it may be disabled. This can be corrected by calling your Builtwell Bank location, and requesting that your account be reset.
Debit Card: Call (800) 631-3197 to have your PIN reset; or you can visit your Builtwell Bank location and request a new PIN number.
Telephone Banking: Please visit or call your Builtwell Bank location and request your Telephone Banking PIN be reset.
Still have questions?
Visit one of our convenient branch locations.
You may always contact your local branch or we invite you to call our Customer Care Center toll-free at (866) 668-4700 during normal business hours (Monday – Friday, 8:30 – 5:30 p.m. EST).
PLEASE CALL ABOUT ISSUES THAT REQUIRE IMMEDIATE ATTENTION OR INVOLVE SENSITIVE INFORMATION SUCH AS ACCOUNT NUMBERS, SOCIAL SECURITY NUMBERS OR PASSWORDS.